Delivery

UK Delivery:

Standard Free Delivery. Orders will be dispatched within 1-3 working days. 

Fast Delivery: In a rush? We also offer UK first class delivery or a courier service. Just chose that option from the drop down box when you check out.

Delivery charges may be amended from time to time

International Delivery:

Please email us at shop@thecutesyco.com or talk to us through Facebook messenger to ask us about international delivery. We're happy to ship worldwide.

Delivery Address:


We will dispatch your order to the address you specify when you checkout. Unfortunately we cannot accept any liability for any loss or damage to the products once they have been delivered to the address specified in your delivery instructions.

If there are any changes to your delivery details please inform us as soon as possible by contacting us at shop@thecutesyco.com or through Facebook messenger.

If your order does not arrive:

Your orders should arrive quickly, however if something goes wrong and your order does not arrive then please get in touch and we'll do what we can to trace where your parcel is. Please allow a little extra time for international orders - occasionally customs service checks can delay the receipt of your order.

If your order is damaged in the post:

We package our orders very carefully to ensure that they are not damaged in transit to you. However if your item has been damaged in the post please report this to us within 7 days of receipt by emailing us at shop@thecutesyco.com or contacting us through Facebook messenger and include the following information:
  • Your name and address
  • Your order number
  • A photograph of the damage to the item and the packaging